As the Assistant Service Manager at Lithia CDJRF of Spokane, I have 12 years of experience in the automotive industry. With a passion for problem-solving, I consistently go the extra mile to support my team and our customers. I hold multiple automotive master certifications and have been recognized by both General Motors and Ford. My background in hockey and other sports has instilled in me the importance of teamwork, perseverance, and a level head under pressure. I am driven to create a strong team culture that fosters group success. My empathy for our customers' concerns enables me to find creative solutions to get their vehicles repaired and back on the road. Outside of work, I enjoy spending time with my family, discussing cars and sports, and exploring the outdoors through camping and power sports. I am always eager to connect and share my passion for automotive and customer service.