About Josh
I'm a Service Advisor with a year of experience at Lithia CDJRF of Spokane. I'm originally from Spokane, and a John R. Rogers High School graduate. My background includes service in the USMC and completion of the Wicklander Masters Course. I'm known for my attention to detail and follow-through, and I pride myself on being quick, polite, and providing clear explanations to customers. My goal is always helping customers, and I'm particularly passionate about providing excellent service to our Canadian customers. In my free time, I enjoy fly fishing and would be happy to chat about it. Three colleagues have described me as “great to work with.”
Customer rating
4.5 / 5 based on 80 ratings (55 written reviews)
Recent reviews
Great, personable, not pushy, easy to work with.
— Wayne K. ,
Excellent , he gave us his recommendations of things we should get done on our vehicle . Service was quick . The only thing they didn’t do was let us know it was done until we asked .
— Brenda S. ,
I waited with my car was serviced in lobby and when was done the came and gave me my keys said have a good day. Later the next day I noticed that I had a email sent with things that needed my permission to do to service. When I arrived the get oil changed it was in notes and they were told I was in lobby waiting. I would have paid to have the Engine filter done while I was there if they would have came in to lobby and let me know what was going on. Now I need to make another appointment to come have that done, when if in the first place they had just Communicated properly and came into the lobby and asked me.
— Samantha Q. ,
Josh was a pleasure to work with. He identified issues and made appropriate steps to rectify them
— William M. ,
Josh was very thorough during our interaction and maintained a strong, serene environment.
— Payton B. ,
Great.
— Jeri H. ,
Not happy with this dealerships maitance department. Purchased van 2 was ago, brakes are bad, told me it met standard, BUT Needs rotors and pads! You would think, they would have replaced them before I Purchased. Bought the extra warranty pk. Breaks are not included. They knew they were bad when they pit it on the lot to sell! Should have disclosure that! Now I'm wondering what else is bad! Can't trust this dealership!
— Stewart W. ,
A trip to the service department isn't always a great experience. It's nice to have helpful, knowledgeable , and kind people there to work with you. Thank you Josh!
— Judy E. ,
Very knowledgeable and friendly. He makes you feel respected.
— Denise W. ,
Very friendly service, I wouldn't want to get service or a car from anywhere else!
— Cody T. ,