# Lithia CDJRF of Spokane - Detailed Adviser Profiles > Organization: Lithia CDJRF of Spokane > Team Site: https://lithiajeepspokane.adviserly.com > Dealership Homepage: https://www.lithiajeepspokane.com/ Companion to [llms.txt](https://lithiajeepspokane.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Dan Gorey - Profile: [https://lithiajeepspokane.adviserly.com/dan-gorey/reviews](https://lithiajeepspokane.adviserly.com/dan-gorey/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 321 - Recent vehicles sold: 25 - Sales specialties: 1500, 2500, GRAND CHEROKEE, Renegade, WRANGLER Hi, I have 7 years of experience in the auto industry in Finance and Sales, and happy to be with Lithia CDJRF of Spokane. I've built my career on trust and strong relationships. My coworkers and clients appreciate my personalized approach and commitment to finding the perfect car and understanding the importance of budget-friendly solutions for everyone. I'm known for my positive outlook and ability to connect with people. I'm a family man – married for 6 years with a four-year-old daughter – and my family is my top priority. In my free time, I enjoy roller skating, roller derby, and discussing sports (Go Packers!). I'm MOPAR Certified and passionate about protecting my clients' vehicles to ensure they have all the options available to them. ### Dashawn Dixon - Profile: [https://lithiajeepspokane.adviserly.com/dashawn-dixon/reviews](https://lithiajeepspokane.adviserly.com/dashawn-dixon/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (41 ratings, 25 reviews) - Lifetime vehicles sold: 276 - Recent vehicles sold: 27 - Sales specialties: 1500, COMPASS, GRAND CHEROKEE, Grand Cherokee L, WRANGLER - Call: 402-480-9811 A hard worker and go-getter, I've been a Client Advisor with Lithia CDJRF of Spokane for the past year. Whether it's a brand new truck or a used vehicle, I'm passionate about helping customers find the set of wheels that perfectly fits their needs. I always strive to provide high-energy, cheerful service to make the process as easy as possible. In addition to my work, I'm also a dedicated family man to my four fantastic kids, and believe that being a dad is a true gift. I've had some athletic success as well, including a state championship in wrestling back in 2018. In my downtime, you can find me hiking, indulging in my love of sports, or reading. I bring my great sense of humor and enthusiasm for working with customers to every interaction. Recent reviews: - 2025-06-18 | 5.0/5 | Jusitn M. — I told one of the managers that he was doing a good job. Hi was not a pushy sell man. He was very nice and did what ever it took to get me into a newer car then the one I was driving for work a 96 honda into a 06 Toyota that I am happy with. Thank you again so being a honest sell person not after making a dollar but really want to help someone didn't push anything on me a one in a million sell person on how to be a sell person the right way. If you need a newer or per own truck or car go talk to Dashawn he will get you set up in what your looking for thank you again Dashawn and the people who help me at Lithia CDJRF of Spokane - 2025-07-12 | 5.0/5 | Phillip F. — Dashawn is such a personable and easy going guy. He was absolutely a great car salesman to be taken care of by. From the beginning I felt like there was a report between Dashawn and myself. He was great during the test drive, and understanding of all my little tests for making sure the truck was in good driving order. He was knowledgeable about different models advantages and shortcomings, and really and truly made the car buying experience a very positive one for me. I would 100% got to Dashawn for another vehicle - 2025-07-11 | 5.0/5 | Evelyn A. — I had an outstanding experience with Dashawn with start to finish he was knowledgeable and professional. He made the entire process smooth and took the time to answer all my questions. I highly recommend Dashawn for anyone looking for a vehicle! ### Emily Unger - Profile: [https://lithiajeepspokane.adviserly.com/emily-unger/reviews](https://lithiajeepspokane.adviserly.com/emily-unger/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 21 - Recent vehicles sold: 16 - Sales specialties: CHEROKEE, DURANGO, HIGHLANDER, SIERRA 1500, WRANGLER - Call: 509-374-7422 x8275 Hi! I'm Emily. With over 5 years of Sales experience under my belt, I know what it takes to offer a no-pressure, personalized, and educated buying experience. I believe in honesty, transparency, and meeting people where they are at. I am a career-inspired mother of four nestled in the heart of the Inland Northwest. I'm passionate about being an active participant in my community and sharing the importance of living and shopping local with others. With my fresh outlook to the industry, I will actively listen with intention to offer the best options currated for you. I look forward to earning your business! ### Jedidiah Zilar - Profile: [https://lithiajeepspokane.adviserly.com/jedidiah-zilar/reviews](https://lithiajeepspokane.adviserly.com/jedidiah-zilar/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 160 - Recent vehicles sold: 17 - Sales specialties: 1500, COMPASS, GRAND CHEROKEE, Grand Cherokee L, WRANGLER I’ve spent the last decade at Lithia turning “just browsing” into “best car-buying experience ever.” My approach? No pressure, no gimmicks — just honest conversations, real trust, and a few laughs along the way (yes, car shopping can actually be fun). Top-rated for customer care, trust, and follow-through, I don’t just hand over the keys — I make sure you feel good about every part of the journey. Whether it’s your first car or your forever truck, I’m here to help you find the right fit without the runaround. Because life’s too short for buyer’s remorse — and bad coffee at the dealership. 10-Year Car Sales Veteran | Customer Care Fanatic | Trust is My Trade-In ### Michael Green - Profile: [https://lithiajeepspokane.adviserly.com/michael-green/reviews](https://lithiajeepspokane.adviserly.com/michael-green/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 33 - Recent vehicles sold: 1 - Sales specialties: 1500, 2500, GRAND CHEROKEE, Grand Cherokee L, Wrangler Unlimited I'm a Sales Advisor at Lithia CDJRF of Spokane. I'm originally from Spokane, Washington, and I've spent the last 25 years in the auto business. I'm a proud Ferris High School alum and attended Spokane Falls Community College and Hawaii Pacific University, with experiences in Hawaii, Canada, California, Oregon, Montana, Idaho, and Colorado. My approach to sales is straightforward. I enjoy helping people navigate what is often a major life purchase. I believe in being honest and transparent throughout the process. ### Pam Edamura - Profile: [https://lithiajeepspokane.adviserly.com/pam-edamura/reviews](https://lithiajeepspokane.adviserly.com/pam-edamura/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (23 ratings, 20 reviews) - Lifetime vehicles sold: 202 - Recent vehicles sold: 18 - Sales specialties: 1500, 2500, GRAND CHEROKEE, Grand Cherokee L, WRANGLER - Call: 509-216-2874 Hello! My name is Pam Edamura, and I'm a Client Advisor for Lithia CDJRF of Spokane. I was raised in Hawaii and a current Spokane resident with a passion for helping people. I believe in being honest and educated in all that I do, and I'm always eager to go the extra mile for my clients. Beyond work, I enjoy spending time outdoors. I'm an avid bodybuilder, weightlifter, hiker, snowmobiler, wake surfer, kayaker, and SUP enthusiast. I'm also a proud graduate of Whitworth University. When you work with me, you can expect personalized service tailored to your needs. I'm committed to providing you with the best possible car-buying experience. Let's connect and find the perfect vehicle for you! Recent reviews: - 2025-05-26 | 5.0/5 | Perry I. — Pam was very helpful and informative, she guided me through the whole computer operation of the vehicle. And was very pleasant to work with. She is always there if I have any questions about my car even if she is not working that day, she takes the time out of her days off to help me with what ever I need. Not many sales people would do that she is an excellent sales representative for Lithia I feel she is the best there is. - 2025-04-08 | 5.0/5 | Randy R. — Pam was great! She was very responsive to questions (and would find the answer if she did not know) and communication was very quick. This excellent level of customer service was particularly challenged due to the fact that I purchased my vehicle completely online/long distance -- we never met face-to-face. I am completely pleased with the overall process and Pam (10/10, would recommend). - 2025-07-27 | 5.0/5 | Jared S. — Pam followed up quickly to my inquiry on a vehicle and I liked how she did the video sharing. She took a video of the vehicle I was interested in. We went in and did a test drive and she had the truck all ready and was helpful to getting to a deal. ### Peter Anderson - Profile: [https://lithiajeepspokane.adviserly.com/peter-anderson/reviews](https://lithiajeepspokane.adviserly.com/peter-anderson/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 63 - Recent vehicles sold: 18 - Sales specialties: 1500, GLADIATOR, Grand Cherokee L, WRANGLER, Wrangler Unlimited I'm a Spokane native, soon to join the sales team at Lithia CDJRF. I'm really looking forward to it. I graduated from Ferris High School. Outside of work, I'm easygoing, caring, and enjoy spending time outdoors. I love to ski, backpack, hike, and mountain bike. Of course, I'm a Seahawks and Mariners fan. No spouse or kids, so I've got plenty of time for my passions. ### Robert Boatsman - Profile: [https://lithiajeepspokane.adviserly.com/robert-boatsman/reviews](https://lithiajeepspokane.adviserly.com/robert-boatsman/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.5 stars (27 ratings, 18 reviews) - Lifetime vehicles sold: 426 - Recent vehicles sold: 19 - Sales specialties: 1500, 2500, F-150, GRAND CHEROKEE, Wrangler Unlimited - Call: 509-954-7216 As a Client Advisor 2 at Lithia CDJRF of Spokane, I assist clients in finding their perfect vehicles and ensuring their satisfaction throughout the process. My expertise extends to RAM, Jeep, Uconnect, and Wagoneer models, enabling me to provide knowledgeable guidance on their unique features and capabilities. I am committed to building strong relationships with clients and delivering exceptional service that meets their individual needs. Recent reviews: - 2025-08-10 | 5.0/5 | George A. — Bobby was very helpful from the moment he answered my call. I am buying the vehicle from NC, and I needed for him to be my eyes to inspect and test drive the vehicle. He was always prompt with responding to my txt, and was very helpful all along the entire purchase experience: before, during and after the delivery of the vehicle to NC as he helped me tighten up a couple loose ends - 2025-07-02 | 5.0/5 | Mark B. — Robert was honest, patient and straight forward about a used car I purchased. I love it! Just as I hoped when I arrived to pick it up. Staff at Lithia CDJR was so friendly and welcoming, thank you!! -Mark B. Montana - 2025-05-24 | 5.0/5 | Stacy H. — Had a great experience with Robert he was helpful, honest, and made the process quick and easy. I got exactly what I was looking for and couldn’t be happier ### William Anderson - Profile: [https://lithiajeepspokane.adviserly.com/william-anderson/reviews](https://lithiajeepspokane.adviserly.com/william-anderson/reviews) - Department: Sales (Sales) - Title: Client Advisor - Lifetime vehicles sold: 65 - Recent vehicles sold: 16 - Sales specialties: 1500, 2500, GLADIATOR, GRAND CHEROKEE, WRANGLER Originally from Helena, Montana, but a long time resident of Spokane, I'm new to the automotive industry and excited to be a Sales Advisor here at Lithia CDJRF in Spokane. I'm a University of Montana and Montana Grizzly alum, and you might find me cheering on the Gonzaga Bulldogs, too! My life outside of work revolves around family. I'm happily married and lucky to have a supportive wife. Raising three adult children who are contributing to society and starting families of their own has been a joy. I love to connect with people. It's rewarding to see the satisfaction on a client's face when they drive off in their new or pre-owned vehicle. Customers appreciate that I'm easy to talk to, listen to their needs, and strive to make the car-buying experience enjoyable. Outside of the dealership, you might find me on the water waterskiing, on the slopes snow skiing, or on two wheels, whether it's dirt biking or adventure motorcycling. I also enjoy building projects, from remodelling to woodworking. I'm Honda Super Sales Certified and a National College of Sports Medicine certified personal trainer. Integrity and character are at the core of who I am. I believe in finding common ground, and I'm not afraid to discuss topics like religion and politics, always striving to build bridges and understand different perspectives. Ultimately, my goal is to help people live better, and I hope that's reflected in everything I do. ### Zac Croswhite - Profile: [https://lithiajeepspokane.adviserly.com/zac-croswhite/reviews](https://lithiajeepspokane.adviserly.com/zac-croswhite/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (41 ratings, 24 reviews) - Lifetime vehicles sold: 285 - Recent vehicles sold: 10 - Sales specialties: 1500, 2500, GRAND CHEROKEE, WRANGLER, Wrangler Unlimited - Call: 509-822-8501 As a Client Advisor for Lithia CDJRF of Spokane, I'm committed to changing the car buying experience for our clients. With 3 years of experience in the industry, I'm known for my laid-back approach, prioritizing listening and understanding my clients' needs. My passion lies in helping people find vehicles they'll love, not just making a sale. I'm just here to show people pretty cars and help them do paperwork, nothing more. Whether it's the rugged Jeep Wrangler, Grand Cherokee, or any other reliable option, I strive to put my clients in a better position than when they first walked in. Outside of work, I married my high school sweetheart 5 years ago and now have a 6 month old son. My free time is filled with spending time with them, archery, target shooting, ax throwing, and online gaming. I'm also an avid Jeep enthusiast who tries to go out as often as he can and enjoy discussing my family, new automotive technologies, and Spokane's local scene. With a positive attitude and a deep desire to assist others, I approach my work with genuine care and an unwavering commitment to excellence. Recent reviews: - 2025-07-25 | 5.0/5 | Bartosz G. — Your go to sales person at CDJRF! Zac answered my thousand questions with patience and provided all details about car I needed before my 1200 mile trip to pick it up. I had great experience with Zac as my sales advisor and I definitely recommend him! - 2025-06-18 | 5.0/5 | David P. — Zac was great to work with. We really appreciated his help prior to our arrival to pick up the vehicle and throughout the entire process. His knowledge of the Gladiator was also very helpful. We definitely would work with Zac and Lithia again. - 2025-07-22 | 5.0/5 | Nicole B. — Zac was excellent! He was extremely knowledgeable, he made sure I was getting everything I wanted in my new car. I will be recommending Zac when I hear friends or family are looking for a car. Thank you again Zac! ### Brian Hone - Profile: [https://lithiajeepspokane.adviserly.com/brian-hone/reviews](https://lithiajeepspokane.adviserly.com/brian-hone/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (181 ratings, 130 reviews) - Lifetime vehicles serviced: 5385 - Recent vehicles serviced: 274 - Call: 509-321-7323 Hi, I'm a Service Advisor at Lithia CDJRF of Spokane. I've been working with the team for two years now and it's been a great experience. I'm always passionate about providing the best possible service to our customers and I always go the extra mile to make sure that they are happy. Outside of work, I enjoy spending time with my girlfriend Hannah. We love to go hiking, fishing, and exploring new places. I'm also a big fan of football and I love to watch my favorite teams play. I'm also passionate about helping others and I volunteer my time with several local charities. I'm a proud veteran of the United States Marine Corps I think my character qualities include being honest, hardworking, and compassionate. I'm a good listener and I always try to understand what people are saying. I'm also passionate about helping others and I'm always willing to lend a helping hand. I love to discuss firearms and politics, and I'm always happy to share my thoughts and opinions. I'm a strong believer in the Second Amendment and I think that every law-abiding citizen should have the right to own a gun. I also believe that we need to have a strong military to protect our country. I'm a big fan of hunting and fishing, and I love to get out into the great outdoors. I'm also a collector of gold and silver coins. I'm a hard worker and I'm always looking for ways to improve myself. I'm always willing to learn new things and I'm always ready to take on a new challenge. I'm confident that I have the skills and experience to be a successful Service Advisor and I'm excited to continue my career with Lithia CDJRF of Spokane. Recent reviews: - 2025-07-21 | 5.0/5 | Aimee H. — Brian is sweet as they come. He did his best and the issues were out of his control. He handled my progressively bad attitude great. He could have called more to update but I understand that talking to me was a test of every ounce of patience a person is given, so I’ll give him grace. - 2025-07-16 | 5.0/5 | Sean P. — Brian has amazing customer service. Very communicative during the entire process. Your entire service department needs to take a page from his book. Outstanding quality - 2025-07-17 | 5.0/5 | Steve R. — Brian is personable and easy to converse with. He detailed exactly what service was performed on my truck and quick to get needed repairs completed. Thank you Brian!! ### Dawn Thorson - Profile: [https://lithiajeepspokane.adviserly.com/dawn-thorson/reviews](https://lithiajeepspokane.adviserly.com/dawn-thorson/reviews) - Department: Service (Service) - Title: Internal Service Advisor - Call: 509-321-7321 As an experienced Internal Service Advisor with 3.5 years in the automotive industry, I am committed to providing exceptional customer service and ensuring that our customers' vehicles are maintained to the highest standards. Through my role, I have developed a keen eye for detail and a strong ability to diagnose and resolve complex issues efficiently. My commitment to customer satisfaction drives me to go above and beyond to meet the needs of our clients. I provide clear and concise explanations of service recommendations and work closely with our technicians to ensure that all repairs are completed to the highest quality possible. I am confident in my ability to contribute to the success of any team with my expertise, professionalism, and unwavering dedication to delivering exceptional service. ### Josh Hone - Profile: [https://lithiajeepspokane.adviserly.com/josh-hone/reviews](https://lithiajeepspokane.adviserly.com/josh-hone/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.5 stars (80 ratings, 55 reviews) - Lifetime vehicles serviced: 2375 - Recent vehicles serviced: 308 I'm a Service Advisor with a year of experience at Lithia CDJRF of Spokane. I'm originally from Spokane, and a John R. Rogers High School graduate. My background includes service in the USMC and completion of the Wicklander Masters Course. I'm known for my attention to detail and follow-through, and I pride myself on being quick, polite, and providing clear explanations to customers. My goal is always helping customers, and I'm particularly passionate about providing excellent service to our Canadian customers. In my free time, I enjoy fly fishing and would be happy to chat about it. Three colleagues have described me as “great to work with.” Recent reviews: - 2025-07-12 | 5.0/5 | Judy E. — A trip to the service department isn't always a great experience. It's nice to have helpful, knowledgeable , and kind people there to work with you. Thank you Josh! - 2025-07-22 | 5.0/5 | William M. — Josh was a pleasure to work with. He identified issues and made appropriate steps to rectify them - 2025-07-17 | 5.0/5 | Payton B. — Josh was very thorough during our interaction and maintained a strong, serene environment. ### Yakov Ostapenko - Profile: [https://lithiajeepspokane.adviserly.com/yakov-ostapenko/reviews](https://lithiajeepspokane.adviserly.com/yakov-ostapenko/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (97 ratings, 67 reviews) - Lifetime vehicles serviced: 3654 - Recent vehicles serviced: 162 - Call: 509-321-7324 As a Service Advisor with 20 years of experience, I am committed to providing exceptional customer service at Lithia CDJRF of Spokane. Known for my dedication and attention to detail, I am highly respected by colleagues and clients alike. I am passionate about delivering personalized solutions that exceed expectations, ensuring that every customer's automotive needs are met. In my personal life, I am known for my integrity and trustworthiness, always striving to go the extra mile. Recent reviews: - 2025-07-04 | 5.0/5 | Kevin B. — Excellent Service Rep! I’m always greeted with a cheerful ‘hello’ and handshake, followed by a sincere concern of any issues or problems I may have with the vehicle I’m having serviced. Yakov keeps me informed of delays and progress of my vehicle through the service. He professionally reviews the services completed when finished. It is always a pleasure to work with Yakov during the vehicle service process. He is courteous, empathetic, friendly, and professional. - 2025-07-22 | 5.0/5 | John G. — Yakov is the reason I continue to do business with Lithia. His professionalism, promptness, and customer service are second to none! - 2025-06-13 | 5.0/5 | Thomas S. — He kept me up to date on the progress of my truck and told me what the problem was with my truck ### Yuriy Papush - Profile: [https://lithiajeepspokane.adviserly.com/yuriy-papush/reviews](https://lithiajeepspokane.adviserly.com/yuriy-papush/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (208 ratings, 149 reviews) - Lifetime vehicles serviced: 4346 - Recent vehicles serviced: 214 - Call: 509-960-7086 Greetings, As a Russian-born Service Advisor with five years of experience at Lithia CDJRF of Spokane, I'm known for my unwavering commitment to customer service and my ability to turn every encounter into a positive one. My passion for ensuring customers leave satisfied drives me to go the extra mile and build lasting relationships. Over the years, I've received numerous accolades from YES 2, a testament to the consistently high level of service I provide. My dedication to customer satisfaction is deeply rooted in my belief that everyone deserves to be treated with respect and understanding. I listen attentively to clients' needs and concerns, and work tirelessly to find practical solutions. Outside of work, I enjoy reading, which helps me expand my knowledge and refine my communication skills. My strong work ethic and ability to stay calm under pressure make me an invaluable asset to our team. I'm eager to continue using my expertise and passion for customer service to support the success of Lithia CDJRF of Spokane. Recent reviews: - 2025-07-25 | 5.0/5 | Pauleen S. — Awesome! Yuriy is very personable and makes you feel like you are the most important person in the room. Best service manager we have had the pleasure of working with at Lithia, since moving into the area. - 2025-07-10 | 5.0/5 | Lisa C. — Great as usual. Yuriy is always friendly and explains what service is recommended when I bring my Jeep in for oil changes. I appreciate his honesty. Thank you Yuriy! - 2025-07-21 | 5.0/5 | Steven C. — Very responsive to the needs of the customer. I've dealt with Yuriy on many occasions and he has aslways been very professional. ### Daniel Robinette - Profile: [https://lithiajeepspokane.adviserly.com/daniel-robinette](https://lithiajeepspokane.adviserly.com/daniel-robinette) - Department: Plus (Management) - Title: Assistant Service Manager - Lifetime vehicles serviced: 1210 - Recent vehicles serviced: 74 - Call: 509-321-7305 As the Assistant Service Manager at Lithia CDJRF of Spokane, I have 12 years of experience in the automotive industry. With a passion for problem-solving, I consistently go the extra mile to support my team and our customers. I hold multiple automotive master certifications and have been recognized by both General Motors and Ford. My background in hockey and other sports has instilled in me the importance of teamwork, perseverance, and a level head under pressure. I am driven to create a strong team culture that fosters group success. My empathy for our customers' concerns enables me to find creative solutions to get their vehicles repaired and back on the road. Outside of work, I enjoy spending time with my family, discussing cars and sports, and exploring the outdoors through camping and power sports. I am always eager to connect and share my passion for automotive and customer service. ### George Daadouch - Profile: [https://lithiajeepspokane.adviserly.com/george-daadouch](https://lithiajeepspokane.adviserly.com/george-daadouch) - Department: Plus (Management) - Title: Sales Manager As a Finance Manager hailing from the Central Coast of California with 6 years of experience, I am known for my efficiency and easy-going nature. Throughout my tenure at Lithia CDJRF of Spokane, I have consistently exceeded expectations in managing financial operations with accuracy and detail-orientation. I am confident in my ability to bring a results-oriented and collaborative approach to any organization. ### James Baughman - Profile: [https://lithiajeepspokane.adviserly.com/james-baughman](https://lithiajeepspokane.adviserly.com/james-baughman) - Department: Plus (Management) - Title: General Manager Hi! I'm James Baughman, and I joined the auto industry in 2002. The best aspect of working in this field is the fantastic people we meet each day. Our customers are like family, and we do everything possible to put a smile on their faces. I am proud of the team we have here at Camp Chevrolet Cadillac; we do everything it takes to exceed our guests' expectations, regardless of their vehicle needs. My team can rely on me for motivation and an easy-going attitude. I try to help everyone succeed by giving them the tips and advice they need, along with adequate training and access to quality information. I grew up in Saratoga, Wyoming, and I'm a US Navy Veteran. Some of the awards I have received are the Chrysler Big Hitter Award and the Larry H. Miller Impact Award. I have many skills, which include NADA General Manager Academy and Larry H. Miller General Manager Academy. When it comes to my hobbies, I enjoy photography and gardening. ### Jennifer Hawk - Profile: [https://lithiajeepspokane.adviserly.com/jennifer-hawk](https://lithiajeepspokane.adviserly.com/jennifer-hawk) - Department: Plus (Finance) - Title: Finance Manager - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: COMPASS - Call: 509-960-7119 As a Sales Manager with 20 years of automotive experience, I am proud of my strong work ethic and my ability to get things done. I began my automotive career as a lot attendant at age 18 and have since held various positions, including Renovation Department Manager, Service Manager, Sales Consultant, and currently Sales Manager at Lithia CDJRF of Spokane. I am an Empath who loves building community and treating customers like family. I am honest, direct, and always treat others the way I want to be treated. I am also passionate about cars and enjoy discussing them. I have one amazing daughter who is attending the University of California San Diego. I also hold master's degrees from the University of Idaho and Northern Arizona University and hold certifications as a Ram Expert, Jeep Expert, Mopar Expert, and EV Expert. My diverse background and commitment to lifelong learning allow me to engage in casual conversations on various topics. I am an active listener who enjoys learning from everyone I meet. ### Jordan Groff - Profile: [https://lithiajeepspokane.adviserly.com/jordan-groff](https://lithiajeepspokane.adviserly.com/jordan-groff) - Department: Plus (Management) - Title: Fixed Ops Manager - Lifetime vehicles serviced: 2611 - Recent vehicles serviced: 244 - Call: 509-321-7318 Jordan Groff has been a dedicated professional in the automotive industry for over 24 years, bringing a wealth of experience and expertise to Lithia Motors since 2016. As the Fixed Operations Manager, Jordan is known for his leadership and commitment to service excellence, consistently ensuring top-tier service and maintaining continual operational success through extensive oversight and management. ### Joseph Morris - Profile: [https://lithiajeepspokane.adviserly.com/joseph-morris](https://lithiajeepspokane.adviserly.com/joseph-morris) - Department: Plus (Management) - Title: Sales Manager As a Sales Manager originally from Burbank, CA, I've always brought a straightforward approach to the job. I'm a good communicator, enjoy working with people, and like the challenge of a deal. I'm proud to have been with Lithia CDJRF of Spokane. Outside of work, family is everything. I've been happily married for over 34 years, and we have three awesome boys and three wonderful grandchildren. I love boating, catching all kinds of sports, especially the Dodgers, Lakers, Trojans, and Gonzaga basketball. France and Mexico are favorite travel destinations, but Priest Lake is my happy place. It's really about spending time with my family that matters most. ### Justin Kim - Profile: [https://lithiajeepspokane.adviserly.com/justin-kim](https://lithiajeepspokane.adviserly.com/justin-kim) - Department: Plus (Finance) - Title: Finance Manager Okay, here’s my bio: I'm a Finance Manager, based in Spokane for the last seven years. I've got a good grasp of the numbers, and I'm generally considered effective at my job, which includes working for Lithia CDJRF. I’ve picked up some useful skills from college, including a degree from SCC and some time spent in both Mexico and the Bahamas. I also have a background in sales, which has taught me a thing or two about customer service. I enjoy what I do, and that's about it. ### Kyle Lewis - Profile: [https://lithiajeepspokane.adviserly.com/kyle-lewis](https://lithiajeepspokane.adviserly.com/kyle-lewis) - Department: Plus (Management) - Title: General Sales Manager Hi, I’m Kyle Lewis, the new General Sales Manager at Lithia Spokane CDJR. I’ve spent over 15 years in the automotive industry, gaining experience in every aspect of the business—from service and finance to sales and management. This broad background has given me a deep understanding of what it takes to run a successful dealership. I’m really excited to join the Lithia Spokane team and be part of such a dynamic organization. My goal is to help grow the store, support our amazing team, and deliver an outstanding experience for every customer who walks through our doors. I’m confident that together we can make Lithia Spokane CDJR one of the top dealerships in the region, and I’m looking forward to the journey ahead! ### Ly Le - Profile: [https://lithiajeepspokane.adviserly.com/ly-le](https://lithiajeepspokane.adviserly.com/ly-le) - Department: Plus (Finance) - Title: Finance Manager - Lifetime vehicles sold: 175 - Sales specialties: 1500, 2500, COMPASS, GRAND CHEROKEE, Wrangler Unlimited - Call: 509-741-8575 Hi there! I'm a Finance Manager at Lithia CDJRF of Spokane. I love making the car-buying process fun and exciting, and I'm always available to answer any questions you may have. I'm a Spokane native, and I'm passionate about our community. I'm also a huge car enthusiast, and I love working on my own cars when I can. I'm actually forklift certified for some reason, and I love BMWs or most old crappy Japanese cars. I'm super short, but I make up for it with my personality. I'm easygoing, I love to make jokes, and I'm always up for a good conversation. I enjoy discussing cars, animals, nature, or whatever else comes to mind. I'm committed to providing excellent customer service, and I want to make sure that you have a positive experience when you buy a car from me. I'm not here to push you into something you don't want. I'm here to help you find the car that's right for you. So if you're looking for a Client Advisor who's knowledgeable, friendly, and easy to talk to, I'm your guy. I'd love to help you find the perfect car for your needs.