About Yakov
As a Service Advisor with 20 years of experience, I am committed to providing exceptional customer service at Lithia CDJRF of Spokane. Known for my dedication and attention to detail, I am highly respected by colleagues and clients alike. I am passionate about delivering personalized solutions that exceed expectations, ensuring that every customer's automotive needs are met. In my personal life, I am known for my integrity and trustworthiness, always striving to go the extra mile.
Customer rating
4.8 / 5 based on 115 ratings (76 written reviews)
Recent reviews
Personable, knowledgeable, efficient, and professional
— Jerrold J. ,
YASHA is a good guy. Friendly and professional. To walk into a service area and feel someone you have never met is or could be a friend says much about his personality. He went over the suggested maintenance issues but was not pushy or rushed. YASHA is a credit to your company. 👍🏼
— Miguel P. ,
Pleasure to deal with.
— Kevin K. ,
Yakov was fantastic. He was kind and communicative throughout the process. My Jeep needed some extra care but he walked me through what was wrong and got me taken care of quickly.
— Kirsten K. ,
It was great
— Brent H. ,
I make it a point to try and only deal with Yakov when I bring my truck in. He is receptive to my needs and always answers my questions honestly and never tries to oversell me on services. I have been dealing with Lithia since 2014 and he is the by far the best advisor that I have dealt with.
— Neil G. ,
Amazing!!
— Joshua A. ,
What a great new high-tech facility.
— Todd K. ,
Friendly, smooth, quick!
— Gregory L. ,
Yakov is the reason I continue to do business with Lithia. His professionalism, promptness, and customer service are second to none!
— John G. ,