About Yuriy
Greetings, As a Russian-born Service Advisor with five years of experience at Lithia CDJRF of Spokane, I'm known for my unwavering commitment to customer service and my ability to turn every encounter into a positive one. My passion for ensuring customers leave satisfied drives me to go the extra mile and build lasting relationships. Over the years, I've received numerous accolades from YES 2, a testament to the consistently high level of service I provide. My dedication to customer satisfaction is deeply rooted in my belief that everyone deserves to be treated with respect and understanding. I listen attentively to clients' needs and concerns, and work tirelessly to find practical solutions. Outside of work, I enjoy reading, which helps me expand my knowledge and refine my communication skills. My strong work ethic and ability to stay calm under pressure make me an invaluable asset to our team. I'm eager to continue using my expertise and passion for customer service to support the success of Lithia CDJRF of Spokane.
Customer rating
4.9 / 5 based on 230 ratings (164 written reviews)
Recent reviews
He always has a great attitude and makes the experience the best it can be.
— John S. ,
Excellent! He was very nice and explained everything in a clear manner.
— Denise W. ,
Yuri was very helpful and took time to demonstrate the new service computer automation equipment at the service entrance.
— Richard S. ,
Great! He’s very friendly and honest.
— Mark K. ,
Yuriy and the repair team at Lithia have always been very helpful and professional. Yuriy works quickly to communicate any repair needs and is transparent with pricing and anticipated timeline. He is kind and has become a trusted advisor when faced with repairs for our Fiat. I appreciate him and his commitment to an ethical business relationship. Thank you to Yuriy.
— Diana B. ,
Yuri is a wonderful awesome human being. He helped us in so many ways it would take up too much space.
— Darlene T. ,
Yuriy is my favorite service advisor. He is personable and explains maintenance recommended for my vehicles thoroughly.
— Brian H. ,
Yuriy was fine but I still don’t have a second key fob for my truck. I was promised one almost a year ago by a sales manager. I’m fearful of taking my truck anywhere remote because I could misplace my only fob and not be able to get home. On my last visit service kept the fob given to me with the truck and programmed a new one stating that my original was bad. I’m waiting to hear when the second will be available.
— Duane G. ,
Great, very friendly and helpful advisor. He got all my recalls taken care which was super helpful since I was going on a trip. Great customer service professional.
— Jared S. ,
Yuriy is awesome!
— Lawrence S. ,