About Yuriy
Greetings, As a Russian-born Service Advisor with five years of experience at Lithia CDJRF of Spokane, I'm known for my unwavering commitment to customer service and my ability to turn every encounter into a positive one. My passion for ensuring customers leave satisfied drives me to go the extra mile and build lasting relationships. Over the years, I've received numerous accolades from YES 2, a testament to the consistently high level of service I provide. My dedication to customer satisfaction is deeply rooted in my belief that everyone deserves to be treated with respect and understanding. I listen attentively to clients' needs and concerns, and work tirelessly to find practical solutions. Outside of work, I enjoy reading, which helps me expand my knowledge and refine my communication skills. My strong work ethic and ability to stay calm under pressure make me an invaluable asset to our team. I'm eager to continue using my expertise and passion for customer service to support the success of Lithia CDJRF of Spokane.
Customer rating
4.8 / 5 based on 208 ratings (149 written reviews)
Recent reviews
Rep was polite, professional and took the time to explain my options to complete the required service.
— Valerie B. ,
Awesome! Yuriy is very personable and makes you feel like you are the most important person in the room. Best service manager we have had the pleasure of working with at Lithia, since moving into the area.
— Pauleen S. ,
I have worked with Yuriy multiple times, he is my go to person.
— Daniel G. ,
Excellent
— Jane H. ,
Very responsive to the needs of the customer. I've dealt with Yuriy on many occasions and he has aslways been very professional.
— Steven C. ,
My son brought my car in for service and said everything went smoothly.
— Patrick G. ,
Timely service. Helpful, friendly. Answered all questions. Very professional. Will ask for Yuri if needed assistance again.
— Robert B. ,
Super friendly. Very enjoyable
— Matt B. ,
Yurt is always great to work with!
— Kris M. ,
Great as usual. Yuriy is always friendly and explains what service is recommended when I bring my Jeep in for oil changes. I appreciate his honesty. Thank you Yuriy!
— Lisa C. ,