Greetings, As a Russian-born Service Advisor with five years of experience at Lithia CDJRF of Spokane, I'm known for my unwavering commitment to customer service and my ability to turn every encounter into a positive one. My passion for ensuring customers leave satisfied drives me to go the extra mile and build lasting relationships. Over the years, I've received numerous accolades from YES 2, a testament to the consistently high level of service I provide. My dedication to customer satisfaction is deeply rooted in my belief that everyone deserves to be treated with respect and understanding. I listen attentively to clients' needs and concerns, and work tirelessly to find practical solutions. Outside of work, I enjoy reading, which helps me expand my knowledge and refine my communication skills. My strong work ethic and ability to stay calm under pressure make me an invaluable asset to our team. I'm eager to continue using my expertise and passion for customer service to support the success of Lithia CDJRF of Spokane.
4.9 / 5 based on 238 ratings (172 written reviews)
Yuriy was great. Very professional and helpful .
— Sonja A. ,
He is the best part of Lithia! Professional, thorough and helpful.l!
— Linda M. ,
Yuriy is always great!
— Daniel M. ,
Yuriy helped me get the most out of my experience with the Jeep Dealership. He was delightful to connect with and worked through all the details with ease and grace. If I need more work done I truly hope that he is the one who I can work with. Thank you!
— Jeffrey P. ,
Yuriy is always helpful, friendly and goes the extra mile when needed. I have been taking my truck to him for four years now and really appreciate his care and professionalism.
— Eric B. ,
I was on my way home in no time. All went good. Everyone there is real friendly.
— Stanley S. ,
Always great and recommend to everyone with a fca product
— Ryan F. ,
He always has a great attitude and makes the experience the best it can be.
— John S. ,
Great service! I loved the detailed video he provided to show what the issue was with my vehicle. Very trustworthy and dependable!
— Amber P. ,
Excellent! He was very nice and explained everything in a clear manner.
— Denise W. ,